{"id":30530,"date":"2025-06-05T15:09:56","date_gmt":"2025-06-05T08:09:56","guid":{"rendered":"https:\/\/hr.ueh.edu.vn\/en\/?p=30530"},"modified":"2025-11-17T10:00:32","modified_gmt":"2025-11-17T03:00:32","slug":"nang-cao-ky-nang-ung-dung-cong-cu-ai-vao-kinh-doanh-va-cham-soc-khach-hang","status":"publish","type":"post","link":"https:\/\/hr.ueh.edu.vn\/en\/tin-tuc\/nang-cao-ky-nang-ung-dung-cong-cu-ai-vao-kinh-doanh-va-cham-soc-khach-hang\/","title":{"rendered":"N\u00e2ng cao k\u1ef9 n\u0103ng \u1ee9ng d\u1ee5ng c\u00f4ng c\u1ee5 AI v\u00e0o kinh doanh v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng"},"content":{"rendered":"

(ABO) S\u00e1ng 5-6, Trung t\u00e2m Khuy\u1ebfn c\u00f4ng v\u00e0 X\u00fac ti\u1ebfn th\u01b0\u01a1ng m\u1ea1i thu\u1ed9c S\u1edf C\u00f4ng th\u01b0\u01a1ng t\u1ec9nh Ti\u1ec1n Giang ph\u1ed1i h\u1ee3p v\u1edbi Vi\u1ec7n Ph\u00e1t tri\u1ec3n ngu\u1ed3n nh\u00e2n l\u1ef1c v\u00e0 kinh doanh – \u0110\u1ea1i h\u1ecdc Kinh t\u1ebf TP. H\u1ed3 Ch\u00ed Minh t\u1ed5 ch\u1ee9c Khai gi\u1ea3ng L\u1edbp b\u1ed3i d\u01b0\u1ee1ng k\u1ef9 n\u0103ng kinh doanh, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u1edbi ch\u1ee7 \u0111\u1ec1 \u201c\u1ee8ng d\u1ee5ng c\u00f4ng c\u1ee5 tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) n\u0103m 2025\u201d cho h\u01a1n 70 h\u1ecdc vi\u00ean l\u00e0 c\u00e1c doanh nghi\u1ec7p, h\u1ee3p t\u00e1c x\u00e3 tr\u00ean \u0111\u1ecba b\u00e0n t\u1ec9nh.<\/p>\n

Ph\u00e1t bi\u1ec3u t\u1ea1i bu\u1ed5i l\u1ec5 khai gi\u1ea3ng kh\u00f3a h\u1ecdc, Ph\u00f3 Gi\u00e1m \u0111\u1ed1c Trung t\u00e2m Khuy\u1ebfn c\u00f4ng v\u00e0 X\u00fac ti\u1ebfn th\u01b0\u01a1ng m\u1ea1i Ti\u1ec1n Giang nh\u1ea5n m\u1ea1nh r\u1eb1ng, ch\u00fang ta \u0111ang s\u1ed1ng trong k\u1ef7 nguy\u00ean chuy\u1ec3n \u0111\u1ed5i s\u1ed1, n\u01a1i m\u00e0 AI kh\u00f4ng c\u00f2n l\u00e0 kh\u00e1i ni\u1ec7m m\u00e0 \u0111\u00e3 v\u00e0 \u0111ang hi\u1ec7n di\u1ec7n s\u00e2u r\u1ed9ng trong m\u1ecdi l\u0129nh v\u1ef1c \u0111\u1eddi s\u1ed1ng \u2013 t\u1eeb s\u1ea3n xu\u1ea5t, gi\u00e1o d\u1ee5c, y t\u1ebf \u0111\u1ebfn th\u01b0\u01a1ng m\u1ea1i, d\u1ecbch v\u1ee5 v\u00e0 qu\u1ea3n l\u00fd. Nh\u1ea5t l\u00e0 trong l\u0129nh v\u1ef1c kinh doanh v\u00e0 ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng, AI kh\u00f4ng ch\u1ec9 l\u00e0 c\u00f4ng c\u1ee5 h\u1ed7 tr\u1ee3, m\u00e0 c\u00f2n l\u00e0 n\u1ec1n t\u1ea3ng t\u1ed5ng h\u1ee3p v\u00e0 \u0111\u01b0a ra nh\u1eefng g\u1ee3i \u00fd chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ec3 t\u1ea1o l\u1ee3i th\u1ebf c\u1ea1nh tranh, t\u1eeb \u0111\u00f3 t\u1ed1i \u01b0u \u0111\u01b0\u1ee3c chi ph\u00ed, th\u1eddi gian v\u00e0 nh\u00e2n l\u1ef1c.<\/p>\n\n\n\n\n
\"\"<\/td>\n<\/tr>\n
H\u1ecdc vi\u00ean v\u00e0 gi\u1ea3ng vi\u00ean tr\u1ea3i nghi\u1ec7m c\u00e1c c\u00f4ng c\u1ee5 AI<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Kh\u00f3a h\u1ecdc di\u1ec5n ra trong 2 ng\u00e0y (5 v\u00e0 6-6), v\u1edbi s\u1ef1 h\u01b0\u1edbng d\u1eabn c\u1ee7a gi\u1ea3ng vi\u00ean gi\u00e0u kinh nghi\u1ec7m, h\u1ecdc vi\u00ean s\u1ebd \u0111\u01b0\u1ee3c trang b\u1ecb nh\u1eefng ki\u1ebfn th\u1ee9c v\u1ec1 AI, nh\u1eefng c\u00f4ng c\u1ee5 v\u00e0 n\u1ec1n t\u1ea3ng \u0111ang \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng ph\u1ed5 bi\u1ebfn hi\u1ec7n nay, c\u0169ng nh\u01b0 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p \u1ee9ng d\u1ee5ng tr\u1ef1c ti\u1ebfp v\u00e0o c\u00f4ng vi\u1ec7c, t\u1eeb ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng th\u00f4ng minh, qu\u1ea3n l\u00fd d\u1eef li\u1ec7u, x\u00e2y d\u1ef1ng n\u1ed9i dung marketing, \u0111\u1ebfn t\u1ed1i \u01b0u h\u00f3a quy tr\u00ecnh kinh doanh.<\/p>\n

C\u1ee5 th\u1ec3, h\u1ecdc vi\u00ean s\u1ebd \u0111\u01b0\u1ee3c gi\u1edbi thi\u1ec7u xoay quanh v\u1ec1 c\u00e1c n\u1ed9i dung: T\u1ed5ng quan v\u1ec1 c\u00e1c h\u1ec7 th\u1ed1ng AI v\u00e0 th\u1ecb tr\u01b0\u1eddng c\u00e1c d\u1ecbch v\u1ee5 d\u00e0nh cho ng\u01b0\u1eddi d\u00f9ng cu\u1ed1i; k\u1ef9 n\u0103ng n\u00f3i chuy\u1ec7n v\u1edbi AI; h\u01b0\u1edbng d\u1eabn s\u1eed d\u1ee5ng c\u00e1c c\u00f4ng c\u1ee5 Chatbot AI \u1ee9ng d\u1ee5ng v\u00e0o vi\u1ec7c s\u00e1ng t\u1ea1o n\u1ed9i dung, vi\u1ebft b\u00e1o c\u00e1o, ghi ch\u00fa cu\u1ed9c h\u1ecdp, h\u1ecdc ngo\u1ea1i ng\u1eef, d\u1ecbch thu\u1eadt, t\u1ea1o h\u00ecnh \u1ea3nh, \u00e2m thanh v\u00e0 video truy\u1ec1n th\u00f4ng\u2026<\/p>\n

\u0110\u1ed3ng th\u1eddi, \u0111\u00e2y l\u00e0 d\u1ecbp \u0111\u1ec3 h\u1ecdc vi\u00ean k\u1ebft n\u1ed1i, chia s\u1ebb, h\u1ecdc h\u1ecfi l\u1eabn nhau, m\u1edf r\u1ed9ng m\u1ed1i quan h\u1ec7, t\u00ecm ki\u1ebfm c\u01a1 h\u1ed9i h\u1ee3p t\u00e1c v\u00e0 ph\u00e1t tri\u1ec3n.<\/p>\n

Ngu\u1ed3n th\u00f4ng tin: https:\/\/baoapbac.vn\/kinh-te\/202506\/nang-cao-ky-nang-ung-dung-cong-cu-ai-vao-kinh-doanh-va-cham-soc-khach-hang-1044479\/index.htm<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

(ABO) S\u00e1ng 5-6, Trung t\u00e2m Khuy\u1ebfn c\u00f4ng v\u00e0 X\u00fac ti\u1ebfn th\u01b0\u01a1ng m\u1ea1i thu\u1ed9c S\u1edf C\u00f4ng th\u01b0\u01a1ng t\u1ec9nh Ti\u1ec1n Giang ph\u1ed1i h\u1ee3p v\u1edbi Vi\u1ec7n Ph\u00e1t tri\u1ec3n ngu\u1ed3n nh\u00e2n l\u1ef1c v\u00e0 kinh doanh – \u0110\u1ea1i h\u1ecdc Kinh t\u1ebf TP. H\u1ed3 Ch\u00ed Minh t\u1ed5 ch\u1ee9c Khai gi\u1ea3ng L\u1edbp b\u1ed3i d\u01b0\u1ee1ng k\u1ef9 n\u0103ng kinh doanh, ch\u0103m s\u00f3c kh\u00e1ch h\u00e0ng v\u1edbi ch\u1ee7 \u0111\u1ec1 \u201c\u1ee8ng d\u1ee5ng c\u00f4ng c\u1ee5 tr\u00ed tu\u1ec7 nh\u00e2n t\u1ea1o (AI) n\u0103m 2025\u201d cho h\u01a1n 70 h\u1ecdc vi\u00ean l\u00e0 c\u00e1c doanh nghi\u1ec7p, h\u1ee3p t\u00e1c x\u00e3 tr\u00ean \u0111\u1ecba b\u00e0n t\u1ec9nh.<\/p>\n","protected":false},"author":1,"featured_media":30709,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-30530","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tin-tuc"],"_links":{"self":[{"href":"https:\/\/hr.ueh.edu.vn\/en\/wp-json\/wp\/v2\/posts\/30530","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hr.ueh.edu.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/hr.ueh.edu.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/hr.ueh.edu.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hr.ueh.edu.vn\/en\/wp-json\/wp\/v2\/comments?post=30530"}],"version-history":[{"count":10,"href":"https:\/\/hr.ueh.edu.vn\/en\/wp-json\/wp\/v2\/posts\/30530\/revisions"}],"predecessor-version":[{"id":30710,"href":"https:\/\/hr.ueh.edu.vn\/en\/wp-json\/wp\/v2\/posts\/30530\/revisions\/30710"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/hr.ueh.edu.vn\/en\/wp-json\/wp\/v2\/media\/30709"}],"wp:attachment":[{"href":"https:\/\/hr.ueh.edu.vn\/en\/wp-json\/wp\/v2\/media?parent=30530"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/hr.ueh.edu.vn\/en\/wp-json\/wp\/v2\/categories?post=30530"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/hr.ueh.edu.vn\/en\/wp-json\/wp\/v2\/tags?post=30530"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}