Modern Human Resource Management

HUMAN RESOURCE COMMUNICATION ARTS

– Importance of communication in HRM and daily life.
– Techniques for effective communication in HRM.
– Essential communication skills for HR professionals.
– Practical sessions to enhance communication efficiency.

JOB ANALYSIS SKILLS

– Overview of job analysis.
– Conducting a job analysis process.
– Formulating Job Descriptions (JD).
– Professional JD writing skills.
– Establishing performance evaluation criteria.
– Workplace communication and task delegation.
– Hands-on practice and experience sharing.

RECRUITMENT SKILLS

– Modern recruitment methods.
– Strategies to attract top talent.
– Executive search and headhunting techniques.
– Cost-effective and time-efficient recruitment solutions.
– Discussion and experience sharing.

INTERVIEWING SKILLS

– Preparation steps for professional and high-impact interviews.
– Questioning and answering techniques in interviews.
– Leveraging psychological insights to identify potential candidates.
– Handling unexpected situations during interviews.
– Practice, discussion, and experience sharing.

LABOR LAW

Part I: Recruitment & Training
– Hiring conditions, information disclosure, and prohibited acts.
– Probation regulations and training responsibilities.
– Training contracts and cost reimbursement.

Part II: Labor Contract Management
– Contract types, forms, and specialized agreements.
– Implementation, modification, and suspension of contracts.
– Termination procedures and redundancy management.

Part III: Working Hours & Compensation
– Normal working hours, overtime, and rest periods.
– Salary principles: payment forms, cycles, overtime pay, and deductions.

Part IV: Labor Discipline & Material Liability
– Internal labor regulations and disciplinary procedures.
– Employer liability for accidents and employee material liability.

Part V: Q&A – Case Studies

SOCIAL, UNEMPLOYMENT & HEALTH INSURANCE

Part 1: Compulsory Social Insurance (SI)
– Regimes: Sickness, Maternity, Occupational Accidents, Retirement, and Survivorship.

Part 2: Social Pension Benefits
– Eligibility and regimes for social pension support.

Part 3: Voluntary Social Insurance
– Participants, contribution rates, and payment methods.

Part 4: Health Insurance (HI)
– Coverage, contribution rates, and benefit scopes.

Part 5: Unemployment Insurance (UI)
– Eligibility, benefits, vocational training support, and job placement.

PERFORMANCE APPRAISAL VIA KPI

– General concepts of performance appraisal.
– Benefits and challenges in employee evaluation.
– Applying Balanced Scorecard (BSC) and KPIs.
– Common errors in performance assessment.
– Practical workshop and experience sharing.

INTERNAL COMMUNICATION

– Misconceptions about internal communication.
– Internal communication processes and channel analysis.
– Internal information systems and corporate events.
– Teambuilding activities and overcoming barriers.
– Practice and experience sharing.

OFFICE ADMINISTRATION MANAGEMENT

– Functions, roles, and essential skills of office administrators.
– Office layouts, setup, and equipment.
– Applying 5S and ISO in office management.
– Office automation and specialization.
– Records management and HR administration.
– Hands-on practice and experience sharing.

DOCUMENT DRAFTING & MANAGEMENT SKILLS

– Overview of business document types.
– Templates and techniques for drafting common documents.
– Effective MS Word applications for professional presentation.
– Key considerations in document control and management.
– Practice and experience sharing.