Management and Leadership Skills for Middle Managers

1. Middle Management from multi-dimensional perspectives.

2. Importance, roles, functions, and standards of a professional middle manager. 

1. Overview of Human Resource Management.

2. Job analysis and design for HRM.

3. Human Resource Planning.

4. Human Resource maintenance and development.

1. General concepts of delegation and assignment.

2. Levels of delegation and steps in task assignment.

3. The art of delegating and assigning tasks to subordinates.

1. Importance of communication in HRM.

2. How to communicate effectively in human resource management.

3. Essential interpersonal communication skills.

4. Practical skills to enhance communication effectiveness. 

1. Identifying organizational conflict.

2. Conflict resolution methods.

3. Managing and preventing conflict.

1. Candidate sourcing methods.

2. Recruitment process.

3. Screening and candidate evaluation process.

4. Interviewing techniques.

5. Practice and experience sharing.

1. Foundations of coaching and mentoring subordinates.

2. The Coaching process.

3. Procedural steps for employee coaching and mentoring.

4. Presentation skills in coaching.

1. Distinguishing between Work Groups and Teams.

2. Benefits of establishing work teams.

3. Stages of team development (Tuckman Model).

4. High-performance team models. 

1. Identifying “Time Wasters”.

2. Methods for measuring time utilization.

3. Effective time and workload management workflow.

4. Delegating time management skills to subordinates.

5. Methods to enhance employee support in time and work efficiency. 

1. Plan formulation.

2. Organizing plan execution.

3. Progress reporting and evaluation.

4. Planning workshop/practice. 

1. Preparation steps.

2. Structure of a high-impact presentation.

3. Content development guidelines.

4. Presentation strategies.

5. The art of public speaking.

6. Common pitfalls and corrective measures.

1. Corporate Governance law.

2. Contract law.

3. Dispute resolution law.

4. Skills in utilizing legal counsel and processing legal documents. 

1. Overview of human psychological life.

2. Cognitive gaps: Thinking differences between managers and employees.

3. Management styles.

4. Practical applications of psychology in management. 

1. General overview of Performance Appraisal.

2. Benefits and challenges in employee evaluation.

3. Applying Balanced Scorecard (BSC) and Key Performance Indicators (KPI) in appraisal.

4. Common errors in performance evaluation.